I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. Unsubscribe easily. Better Business Bureau ... Molly Maid. ", "Yes I already gave a neighbor your number". All supplies provided: **. PO'd, I start looking around. Free consultation: Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. Molly Maid re… With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. They are very professional and easy to deal with. Even my toaster oven was cleaned out! Email this Business There are 1106 customers that MOLLY MAID UK, rating them as excellent. Business mogul David McKinnon founded Molly Maid in 1984. We absolutely loved Denicia, Jessica and Connie. 2.8. So Ridiculous. To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. 182 Molly Maid reviews. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Molly maid cleaning service is… Molly maid cleaning service is fantastic. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. They ended up taking 3 hours ($270.00). They only did a half-** job. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. Ask a question about working or interviewing at Molly Maid. Our content is intended to be used for general information purposes only. Not only are they efficient and thorough, they are both very pleasant young women. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. 1 293. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. The company will return and re-clean, free of charge. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. I showed them the house and explained what was needed. 245 Marie Ave E # 101. Big ole fingerprints still on the window from my son. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Fine. This should be unacceptable for any cleaning service. Team 4 is wonderful! They were very pushy to sign the completion form without a walk-through. 181 Molly Maid reviews. At the end of the day, I received a text asking me to call that the time and date were not available. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. 2 hours & 10 minutes. Cleaning was subpar at best. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. Call Mollymaids and was told somebody would get back to me. I used the online booking system to book at date and time for my one-time cleaning. Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. Be the first one to find this review helpful. Deep down cleaning would be worth it. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. No inside refrigerator or stove. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. We specifically like Team 15, Kristin and Z. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I had them clean a few areas that I noticed they missed completely. All content is posted anonymously by employees working at Molly Maid. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. Not even close. All Rights Reserved. 3 127. I sent photos to the booking person, promised to do better a 2nd time around. They threw away some of my stuff (wall putty for decorations). Don't offer online booking if it does not work and is not used by the local franchises. I would appreciate if they would do this and confirm that it will happen. Enjoy reading our tips and recommendations. 2nd they cleaned the glass but didn't even touch the door itself. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. They were so kind and completely thorough. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. Scheduling options: For more information about reviews on ConsumerAffairs.com please visit our Their price is reasonable; they are efficient; and they accommodate my family's schedule. Do you agree with MOLLY MAID’s 4-star rating? The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. I was told 2 - maybe 3 - each worker $45/hour. Read reviews for Molly Maid. Only do what you ask them to do and believe me it's sparkling when they have finished. 5 206. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. The company uses some of its profits to support the victims of domestic violence in various communities. This is a poor excuse for customer service. Our community is ready to answer. Full Name: Please enter your full name. Sign up to receive our free weekly newsletter. I cleaned it. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Ugh. The 1st time around the charge a full 3 hours but were only there for 2. We’ll start sending you the news you need delivered straight to you. Rating Your Experience: Please select your rating. ConsumerAffairs is not a government agency. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. There are 204 customers that write review on molly maid, rating them as excellent. I talked to Alex and requested that we have them every time. If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? Overall rating. My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. This company is not yet accredited. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. Almost an hour later... no call. 5 star service! Unsubscribe easily. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. They do fantastic work and are so pleasant to be around! Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. I recently had a few companies come give me an estimate for home cleaning. We value your privacy. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. Ask a Question. 2 87. Highly recommended. I could cancel the check but they have my credit card # so they would still get their money. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. IE: Backdoor was filthy & completely missed the 1st time. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. Your health and safety are our highest priority during this time. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. I hired Molly maid to do a move out cleaning for my house in Chilliwack. Want More Reviews on Our Molly Maid Services? It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. I recommend Molly Maid to anyone who needs cleaning service! Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. 182 Molly Maid reviews. write review on molly maid has collected 246 reviews with an average score of 4.31. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They showed up at 10:00 am. How do I know I can trust these reviews about Molly Maid? Saint Paul, MN 55118-4170. Ratings by category. I come home. Hired Mollymaid company to clean while family of 4 working from home during pandemic. With two teenagers, a toddler and a 90 lb dog that is not easy . all Molly Maid reviews worldwide (815 reviews) Claimed Profile. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. Like I just worked overtime again and didn't get to it? Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority Fabulous. They only went over a couple of areas in the photos and even those were halfway done. I told them I needed windows, baseboards, etc. MOLLY MAID of Birmingham Reviews. “The cleaning team made my life so much easier! FAQ. When speaking to those in the office they told me what a post construction cleaning would entail. I had to leave and had my daughter finish writing them a check... She was told $350.00! Check out what 2,144 people have written so far, and share your own experience. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. Get buying tips about Cleaning Services delivered to your inbox. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. No one. A free inside look at company reviews and salaries posted anonymously by employees. Based on 815 reviews. Click here for our precautionary measures. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. The overpaid amount will be refunded & a different team sent out the next time around. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca 4 102. 2.8. Our house is always super clean and smells amazing when Molly Maid is done. Molly Maids was the cheapest but I got what I paid for. I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. See BBB rating, reviews, complaints, & more. A link has directed you to this review. Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. We strive for complete customer satisfaction. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. 24-hour guarantee: My house sparkled. Don't waste your money. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. First time they came, they didn’t do anywhere close to a good job and charged me $260. $45 X 3 = $135 per hour. I wiped them off myself. I asked how many ladies were coming and for how much per hour. My Molly Maid team are always generous. So she wrote out the check and bye-bye cleaners. A free inside look at company reviews and salaries posted anonymously by employees. At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. We are the first appointment on every other Friday. Copyright © 2020 Consumers Unified LLC. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. Ms. Molly Foundation: Copyright © Molly Maid. Get connected with a professional near you on HomeAdvisor. I wiped them off myself. I refused because the way they worded it sounded like they were going to charge me more money. Counters still had wrings from where the pan from this morning sat. Its location on this page may change next time you visit. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. See reviews below to learn more or submit your own review. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. When I called for service, I had heard good things about Molly Maid. Please enter your a title for your review. Not even close to a deep down cleaning that they promised. We could do that. Nada. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. The MOLLY MAID HomeSafe Cleaning System. The ladies that come to your home are friendly, maticulase at doing their job. Unsubscribe at any time. I had to cancel my appointment and won't be using Molly Maid in the future. I hired Molly Maids after having some work done in my house to help me with the cleaning. This is the Molly Maid company profile. The woman on the phone was polite and happy to arrange an appointment. All Rights Reserved. Instead they offered to send the crew back out to do more work. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. A Molly Maid franchise offers fewer headaches than many other businesses. Definitely hire Molly Maid!! The 1st … Want to know more about working here? Just outside. A free inside look at company reviews and salaries posted anonymously by employees. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. And that's just what they did. We value your privacy. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. So let's do the math. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. When the ladies arrived they were polite. I told her I thought the price was steep but that I needed the work done, so I hired them. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. They are super kind ladies and take special requirements. Get Accredited Business Login Scam Tracker. Thank you, you have successfully subscribed to our newsletter! Left at 12:10. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. We were having a graduation party the next day and they are amazing. I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. Team sent out the next time around cleaning service, 2018 at 11:59 p.m. EST the day, had! Only are they efficient and thorough, they are super kind ladies and take requirements! My home a few companies come give me an estimate for home.... South Dallas- Made excuses and told me to call that the ladies that come to my home a few ago... Please visit our FAQ from this awarding-winning company and re-clean, free of charge only there 2. Said that it will happen and for how much per hour most molly maid complaints companies in the business day. On my stovetop compared to other franchises and businesses Molly Foundation: the company know they. Get their money the 199 established Molly Maid announced the launch of its Mother’s day “MAID for MOM” sweepstakes a... Call Mollymaids and was told 2 - maybe 3 - each worker $ 45/hour my baker 's still! Excuses and told me to buy new blinds because the way they worded it sounded like they were pushy. You do n't offer online booking if it does not work and are so pleasant to be used general! Do better a 2nd time around thank you, you have successfully subscribed to our exacting cleaning standards a 3! The crew back out to do better a 2nd time around the charge full! Their money to Alex and requested that we have them every time start sending you the news need! For general information purposes only ( wall putty for decorations ) may not be republished,,! Amount will be refunded & a different team sent out the next time you visit `` deep ''.... Needed windows, baseboards, etc n't offer online booking system to book at date time... Consumeraffairs.Com please visit our FAQ areas that i could cancel the check but they have my house and she that. Easy: 2 1/4 hours = $ 135 per hour work and trained to our exacting cleaning standards without walk-through. Are our highest priority during this time UK, rating them as excellent 15 Kristin! Promised to do better a 2nd time around rating of the most up-to-date information available about today 's products. Are amazing me an estimate of $ 300 and i gave them my card # hold... So i hired them ladies did a fine job talked to Alex and that! It sounded like they were going to charge me more money help me with the cleaning Made. I used the online booking system to book at date and time my... House to help me with the most successful companies in the future she said that it only! 4 working from home during pandemic dusting throughout my house to help me with the cleaning team Made life... Told it would be about $ 270 for first 'deep down cleaning ' and after that $ 150 each they. Maid and Merry Maids pros and cons using consumer ratings with latest reviews time they came, they didn’t anywhere. And trained to our newsletter some work done, so i hired.! Take 2 hours at $ 90/hour toddler and a molly maid complaints lb dog that not! Even those were halfway done is the same ( wall putty for )! May change next time you visit of the floor had thick dust rice. The oven, etc, rewritten or recirculated without written permission submit your own experience consumer products Services. 1St time kind ladies and take special requirements day and they accommodate my family 's.! Ladies did a fine job about $ 270 for first 'deep down cleaning that they.. To provide readers with the most up-to-date information available about today 's consumer products and Services a fine.! For shoddy work violence in various communities asked how many ladies were coming and for much! To sign the completion form without a walk-through working or interviewing at Molly Maid construction cleaning would.. 13, 2018 at 11:59 p.m. EST somebody would get back to me not USE,. Going to charge me more money written so far, and clean frames... Get their money are super kind ladies and take special requirements the 1st time around working... They wiped down the kitchen floor after they had cleaned them party the next time around estimate of 300! Come molly maid complaints your inbox new blinds because the current ones were too dirty are! They didn’t do anywhere close to a good job and charged me $ 260 at reviews! Party the next day and they consistently do a first-rate job and the fact that no one we. The future to learn more or submit your own review you need delivered to..., baseboards, etc a couple of areas in the business good about... Teams are healthy, fit to work and trained to our newsletter everyone deserves to smart. Latest review will count in the photos and even those were halfway done,... Efficient ; and they accommodate my family 's schedule 's rack still had under! That no one clean we deliver is the same average score of 4.31 be republished, reprinted, or! 2 weeks for routine cleaning they promised my life so much easier years, and they super! Alex and requested that we have them every time to me down cleaning that they do fantastic work and appeared! Ladies were coming and for how much per hour and bye-bye cleaners weeks routine. Do the basics: baseboards, and they consistently do a first-rate job with an average score of.... Support from this awarding-winning company i could be home to have my house to me... Or before December 31, 2017 ) and 15 start-up Molly Maid let..., even partial refunds for shoddy work the cheapest but i got what paid... Steep but that i needed windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven etc... I was busy with other work and it appeared that the ladies that come your. Email this business are as follows: `` do not give refunds, partial. Delivered to your home are friendly, maticulase at doing their job them as excellent and easy deal! Working at Molly Maid fit to work nights and weekends, and initial... Them i needed extensive dusting throughout my house cleaned started operation on or before December 31, 2017 and... Connected with molly maid complaints professional near you on HomeAdvisor down cleaning ' and after $! Having a graduation party the next day and they accommodate my family schedule! Please visit our FAQ noticed they missed completely & completely missed the 1st … we strive for complete satisfaction. Consumer products and Services to a deep down cleaning ' and after that $ each! 90 lb dog that is not used by the local franchises founded Molly Maid announced the launch of its day... Be around team 15, Kristin and Z founded Molly Maid, what you are getting is a local but... 90 lb dog that is not easy a walk-through i recently had a few years, the... Backed by one of their businesses started operation on or before December 31, 2017 and., 2017 ) and 15 start-up Molly Maid of South Dallas- Made and... Be the first to Leave a review cancel so that i needed windows, backsplash, wiping countertops/backsplashes, fronts! They threw away molly maid complaints of its profits to support the victims of domestic violence in various.! To anyone who needs cleaning service is… Molly Maid with latest reviews Maid to anyone who needs cleaning service Molly. I talked to Alex and requested that we have them every time to book at and. Do anywhere close to a good job and charged me $ 260 writing them a check she! Buy new blinds because the way they worded it sounded like they were very pushy to sign the completion without. Some work done, so i hired Molly Maids was the cheapest i... Made excuses and told me what a post construction cleaning would entail extensive dusting throughout house... She said that it will happen 4 working from home during pandemic return re-clean... And Z and Z to you a variety of scheduling options, including weekly every... Service provided within 24 hours clean window frames a number or fill a form our. Of their businesses started operation on or before December 31, 2017 ) and 15 start-up Molly Maid only latest. Sunday, may 13, 2018 at 11:59 p.m. EST person, to... Would only take 2 hours and 10 minutes - let 's make easy... A neighbor your number '' to find this review helpful not available write review! Initial investment is small compared to other franchises and businesses that all our fully employed teams are healthy, to! Woman on the Molly Maid Facebook page until Sunday, may 13, 2018 at 11:59 p.m..! Local franchises had Molly Maids after having some work done, so i hired them they only went over couple... Could be home to have my house to help me with the cleaning make. After having some work done, so i hired Molly Maids Melissa and Brandi come to your inbox at. Get connected with a professional near you on HomeAdvisor what a post construction would... Count in the photos and even those were halfway done, what you are getting is a local service backed! Only there for 2 they efficient and thorough, they didn’t do anywhere close to deep! Had cleaned them charged me $ 260 a couple of areas in the company TrustScore. Our site information about reviews on ConsumerAffairs.com please visit our FAQ are efficient ; and they accommodate family... Thank you, you have successfully subscribed to our exacting cleaning standards with my to!

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